FAQs – Virtual

• Yes, both IDWeek and 24 hours of COVID-19 Chasing the Sun will be 100% virtual. 
• Kick–off IDWeek with 24 hours of COVID-19 during Chasing the Sun.  This free, global event will begin on Wednesday, Oct. 21, at 9 a.m. ET and conclude on Thursday, Oct. 22, at 9:30 a.m. ET.   IDWeek and its partners are joining forces with recognized scientific agencies, non-governmental agencies and infectious diseases organizations from around the world including the Centers for Disease Control and Prevention (CDC), the American Society of Microbiology, Asociacion Panamericana de Infectologia, the Chinese Society of Infectious Diseases, the European Society of Clinical Microbiology and Infectious Diseases, and the Japanese Association for Infectious Diseases each bringing unique global perspectives and data to cover various aspects of COVID-19, including clinical presentation, treatments, diagnostics, vaccine development, infection control and mitigation strategies and other late–breaking issues.  Closed captioning in English will be available for this program.IDWeek gratefully acknowledges the partnerships that are providing support for this program through funding from the Centers for Disease Control and Prevention and others (to be added as they are sourced). These funds allow IDWeek to defray production and broadcasting costs and offer the 24-Hours of COVID-19 Chasing the Sun event at no charge to everyone interested in the infectious diseases community and related subspecialties. 

•   Stay for IDWeek sessions you are excited to view Thursday through Saturday.  

• As a registered attendee any hotel arrangements you made using the official IDWeek registration site hosted by Experient will be cancelled automatically.  No payments for hotels have been collected and you will not be charged. Any hotel reservations booked outside of the IDWeek registration system need to be cancelled directly with the booking agency or property.
• You will have the option to convert your registration to the virtual program and receive a refund for the difference. View the virtual meeting fees. 
• You will have the option to cancel your registration and receive a full refund.
• Anyone who cancelled their registration prior to this announcement will receive a refund of any cancellation fee paid.
• Contact Experient at idsa@experient-inc.com to convert your registration to virtual or to cancel your registration. Kindly respond with your decision before Friday, Aug. 14, 2020.

Registered attendees have the option to convert their registration fees to the virtual event and receive a refund for the difference or cancel and receive a full refund. 

Workshops will be available virtually. Registered pre–meeting workshop attendees have the option to convert their registration fees to the virtual workshop or cancel and receive a full refund. 

*The “Infectious Diseases ABIM Recertification: Self-Evaluation of Medical Knowledge, IDSA Module Infection Control MOC” workshop has been canceled. Registrants of this workshop will receive a full refund. The Infection Control module will be available via IDSA Academy in October. 

IDWeek 2020 and Chasing the Sun will be held 100% virtually and available for 12 months. No cancellations or refunds will be permitted.

Yes, we will be reaching out to everyone who was charged a processing fee to provide a full refund. 

Your donation can be refunded upon request.  Send a request in writing to info@idweek.org. Donations will be used by the IDSA Foundation unless a refund is requested. 

As a registered attendee, any hotel arrangements you made using the official IDWeek registration site hosted by Experient will be cancelled automatically.  No payments for hotels have been collected, and you will not be charged. Any hotel reservations booked outside of the IDWeek registration system need to be cancelled directly with the booking agency or property.  

We are unable to provide refunds for travel expenses. We apologize for any inconvenience and challenges this may cause you. 

IDWeek poster and oral abstract presenters will record their presentations to be available in the IDWeek Interactive Planner and app. Poster presenters will also upload a PDF of their poster. Abstracts will be published in OFID.  

Accepted abstracts must be presented during the virtual IDWeek 2020 event.  They cannot be held and presented at future IDWeek conferences.  Alternatively, accepted abstract presenters may withdraw their accepted abstract by Aug. 7 by sending an email to abstracts@idweek.org.  

Please visit Chasing the Sun to register for either or both events. 

IDWeek faculty will be contacted separately regarding how to upload and record their presentations. If you have additional questions, please contact Ashley Cavell, Scientific Program Manager. 

IDWeek sessions will begin on Thursday, Oct. 22 and continue through Sunday, Oct. 25.  The program will offer 197 CME and MOC credits, all from the comfort of your home or office. An additional 13 CME and 9 MOC credits may be earned from pre-meeting workshops. CPE credits will also be offered; total available hours will be announced soon. 

Dana Johnston, Senior Manager, Convention Operations and Meetings, will be in touch with each organization to review the options. Virtual participation is encouraged and appreciated.  IDWeek is still identifying all available options for exhibitors, sponsors, and affiliated events hosts.  More details will be shared as they become available.  We appreciate your patience and hope to share more information by mid-August.